Can you return or exchange medicine at a pharmacy in Egypt if it is expired, defective, or the wrong dosage was given?
Based on 1 discussion with 3 participants · Last activity: 15 days ago
Based on 1 discussion with 3 participants · Last activity: 15 days ago
TL;DR
In Egypt, pharmacies may accept returns mainly for clear issues like defects, expiry problems, or a dispensing error. If the dosage is wrong, your best chance is to check it immediately at the counter before leaving the pharmacy.
The strongest reasons for a return are an obvious packaging defect or an expiry-date problem. In these cases, the pharmacy is more likely to inspect the medicine on the spot and take it back.
If the pharmacist dispensed the wrong dosage from your prescription, an exchange may be possible, but usually only if you catch the mistake immediately. The practical rule is to check the name, dosage, and expiry date before leaving the counter.
If you leave the pharmacy and come back later with a complaint about the dosage or expiry, the pharmacist may refuse the return. In practice, these cases are accepted only rarely, so travelers are advised to verify everything immediately.