What happens if your Egyptian tour operator's website is down — can you still check in at the hotel?

Flight tickets have already been sent, and seats on the plane could be selected and purchased. Hotel and insurance documents are still expected to be issued.

The Fan San website is back online. The downtime period had no impact on travelers — neither at departure nor at hotel check-in.

A tour booked through Fan San went smoothly despite the site being down. Check-in at the departure airport required only a passport. Hotel check-in at 4 AM proceeded without issues using a pre-printed voucher.

Travelers who booked through Fan San reported the website going down and vouchers not being delivered by email, raising concerns about potential issues at the airport and hotel.