What repeat-guest benefits are available at Moreno hotel in Egypt?
From messages by 5 participants in 1 source · Last activity: 12 days ago
From messages by 5 participants in 1 source · Last activity: 12 days ago
TL;DR
Repeat guests at Moreno hotel may receive a Silver Card, a fruit basket and a room-category upgrade if availability allows. Some benefits may only start from a third stay, so confirm the current policy with Guest Relations at check-in.
According to the shared repeat-guest information, multiple return stays may qualify guests for a Silver Card, a fruit basket and a room upgrade. The post indicates that these benefits may only begin after a third stay.
For a room with one bed, ask your travel agent to add the request to the hotel booking in advance. An extra bed is usually delivered soon after arrival, but the final arrangement depends on availability at check-in.
On a second stay, contact Guest Relations and let them know you are a returning guest. If rooms are available, the hotel may upgrade the room by one category; a Silver Card was also mentioned.