Do Sharm El Sheikh hotels charge tourists for missing pool/beach towels?

In a report from last year, the loss of 2 towels was resolved by escalating to security and the general manager: replacement towel cards were issued the next day, and camera footage identified the people who took them. Cameras were said to be installed throughout the property.

In July 2026, guests had 3 beach towels stolen at once, likely taken by a group checking out. After a dispute, the hotel asked them to pay for at least one towel, and the guest paid just to avoid further conflict.

Another guest left 3 towels by the pool in the new building and went to eat — one disappeared within 15 minutes. Staff promised to check the cameras but hours later claimed 'someone took it and checked out', refused to show any footage, and demanded a fine (with a 'discount').

Practical takeaway: count your towels right when you get them, don't leave them unattended for long, and report any missing towel to the towel desk immediately — otherwise the hotel may later refuse to show proof and insist on a fine.