Do Sharm El Sheikh hotels charge tourists for missing pool/beach towels?
From messages by 3 participants in 2 sources · Last activity: 14 days ago
From messages by 3 participants in 2 sources · Last activity: 14 days ago
TL;DR
Guests at one Sharm El Sheikh hotel described such cases in summer 2026: towels went missing from the beach and the pool, and the hotel asked guests to pay for them. In July one guest was refused the camera footage and offered a fine with a "discount", and another paid for one of three stolen towels. In other cases towels were returned, or the culprits were found on camera after guests went to security and management.
A guest who stayed at this hotel a year earlier (account from August 2026) recalled that two of her towels were stolen. She went to the security guard and the general manager: the next day she was given new towel cards, and the people who took the towels were found on camera, with their belongings and an inflatable ring lying on them. She said there are cameras everywhere in the hotel.
A tourist who stayed at the hotel from 10 to 20 July 2026 said three towels were stolen from the beach on their second day; a departing group was suspected. After a dispute the hotel asked him to pay for one towel, and he did rather than take other guests' towels or spoil anyone's holiday. He urged others to be careful.
In late July 2026 another guest wrote that the same towel situation happened to her, but it was resolved and the towels were handed back. The day before, though, 20 US dollars had disappeared from her suitcase in the room.
In July 2026 a guest left three towels by the pool of the new building at 8:40 and went to breakfast; by 8:55 one was gone. The towel desk promised to check the cameras, then she was sent from one reception to another and to the administration for half a day. In the evening she was told a guest who had already checked out took the towel; staff refused to show the footage, would not put anything in writing and demanded a fine for the loss, offering a "discount".
Participants draw a practical lesson from these stories: keep an eye on your towels and do not leave them unattended for long. If one goes missing, guests' experience suggests going straight away, and persistently, not only to the towel desk but also to hotel security and management.