How can I get a refund for oils and souvenirs bought during a tour stop at Oriental Treasures in Sharm El Sheikh?

In early August 2026 a tourist said their tour operator had taken them on a free excursion to the Oriental Treasures shop in Sharm El Sheikh, where, not knowing better, they bought mostly oils. Only afterwards did they read reviews calling the goods overpriced fakes, and they asked whether a refund was possible.

Advice from the August 2026 discussion: tell the shop plainly that either they return the money amicably or you will call the Tourist Police. According to the participant, the Tourist Police number had been shared in the discussions many times.

According to the same participant, other tourists described a positive outcome — they got their money back. But, the participant warned, you need to be prepared and determined: politeness will not help in this situation. This is the experience of individual tourists, not a guarantee of a refund.

Not everyone chose to return their purchase: in August 2026 another traveler wrote that their guide had also taken them to this shop (with a different tour operator) and they bought oils too. They later read plenty of negative reviews but decided to keep the edible oils, which tasted similar to the real thing. Taste, however, does not prove the product is genuine.