How can I get a refund for oils and souvenirs bought during a tour stop at Oriental Treasures in Sharm El Sheikh?
Based on 1 discussion with 3 participants · Last activity: 17 days ago
Based on 1 discussion with 3 participants · Last activity: 17 days ago
TL;DR
If you believe you were overcharged or misled at Oriental Treasures, ask the shop for a refund immediately. Travelers report that firm escalation, including mentioning the Tourist Police, has sometimes resulted in a refund.
For a refund, contact Oriental Treasures directly and clearly request that the purchase be cancelled. Keep the receipt, oil packaging, and details of the tour that brought you to the shop.
If the shop refuses, state that you are prepared to contact the Sharm El Sheikh Tourist Police. Travelers have reported cases where a firm request and this escalation led the seller to issue a refund.
Not every buyer was unhappy with the edible oils: one traveler chose to keep them because they tasted similar to genuine products. This does not verify authenticity, however, and you can still seek a refund if you believe the sale was misleading.