How can I avoid MegaFon roaming charges in Tbilisi when an unanswered incoming call goes to voicemail?
Based on 1 discussion with 3 participants · Last activity: 16 days ago
TL;DR
Disable voicemail before your trip and decline unwanted calls before they connect to an automated service. In one reported case, a robo-call reaching voicemail triggered MegaFon’s ₽500 daily roaming package.
What the community said
If voicemail is enabled, it may answer a call even when you do not pick up. MegaFon can treat this as a completed incoming roaming call and activate a ₽500 daily roaming package.
17 days ago MegaFon: ₽500 daily roaming package
To stop robocalls and spam calls from reaching voicemail, decline them immediately. Do not wait for the call to be transferred to the automated mailbox, as that connection can be chargeable.
17 days ago Decline calls before voicemail
Turning off roaming in the MegaFon app may not be enough: separately check and disable voicemail. If you are charged unexpectedly, contact support; one traveler reported receiving a ₽500 refund after filing a complaint.
17 days ago ₽500 refund via MegaFon support