How does the elevator payment system work in Tbilisi apartment buildings, and why might the elevator key fob stop working?
Based on 1 discussion with 3 participants · Last activity: 1 day ago
TL;DR
In most Tbilisi apartment buildings, the elevator is maintained by a separate service company and requires a paid subscription (only tenants who use the elevator pay, not all residents). The key fob is issued by this company and access is tied to your account balance (e.g. in the 'All Service Group' system); if the fob beeps and doesn't work even with a positive balance, ask neighbors for the servicing company's name and connection details.
What the community said
If you're the apartment owner and the elevator key doesn't work, ask your neighbors for the name of the elevator maintenance company and clarify the connection process — they'll issue you a key and set up monthly billing.
1 day ago
If the key fob beeps loudly and doesn't work even with a positive balance (e.g. 10 GEL) in a billing system like 'All Service Group', the issue is often not a broken key but that it hasn't been properly registered/activated for that specific building's system — check with the management company or neighbors.
1 day ago All Service Group, 10 GEL balance
Elevator fees in Tbilisi buildings work like a subscription, but not all residents pay — only those who actually use the elevator (e.g. tenants living above the ground floor).
1 day ago