What can I do if TBC charges a monthly card fee instead of annual servicing in Georgia?

From messages by 3 participants in 1 source · Last activity: 12 days ago

TL;DR

In September 2026, a TBC customer reported that chat support advised having the card reissued to switch to annual servicing; after contacting support, the GEL 10 charge was refunded, with that amount credited back twice. Rules change — confirm the terms with an official source.

What the community said

In September 2026, TBC support told a customer that switching to annual servicing required a card reissue. The reissue was still pending when the report was posted.

21 days ago TBC

In the same September 2026 report, the customer said TBC chat support handled the GEL 10 fee issue fairly quickly and credited two refunds of GEL 10 each.

21 days ago GEL 10