How does hotel deposit work in Bali — is it refundable?

From messages by 3 participants in 2 sources · Last activity: 45 days ago

TL;DR

Most Bali hotels take a refundable deposit at check-in, returned at checkout if no damages. Paying on arrival means you pay at the hotel — by card or cash — and card payments may incur a ~3% surcharge.

What the community said

At InterContinental Bali Resort in Jimbaran, a recent guest reported that the deposit was optional: the hotel asked whether they wanted to provide one at check-in.

InterContinental Bali Resort, Jimbaran

Hotel deposits in Bali are common but not universal. Typically collected at check-in and refunded at checkout if the room has no damage. Terms vary by property.

A 'pay at property' rate on Booking.com means your card is not charged in advance — you pay the hotel directly at check-in, either by card or cash depending on what the hotel accepts.

Paying by card at Bali hotels often comes with a ~3% surcharge on top of the room rate. To avoid extra fees, confirm in advance or have cash rupiah on hand.

~3% card surcharge