Can I get a cash refund for my full Flydubai itinerary if the Dubai–Malé segment is cancelled?
From messages by 2 participants in 1 source · Last activity: 12 days ago
From messages by 2 participants in 1 source · Last activity: 12 days ago
TL;DR
After Flydubai cancelled the Dubai–Malé sector, passengers were offered rebooking or a refund. For a flexible fare, customer support reportedly confirmed a cash refund for the full itinerary, but get this confirmed before cancelling.
After another Flydubai schedule change, the travelers returned their tickets and switched to Aeroflot. Flydubai support confirmed that the cash refund should be processed.
When Flydubai cancelled the Dubai–Malé sector, the options offered were rebooking onto another flight or a refund. The ticket was part of a single Moscow–Dubai–Malé return itinerary.
For a flexible fare, travelers sought a refund to the original payment method rather than a voucher, potentially covering the whole itinerary. It is best to obtain written confirmation from customer support before proceeding.