What to do if your Antalya airport transfer doesn't match your changed flight?
Based on 3 discussions with 3 participants · Last activity: 2 days ago
TL;DR
If your flight changes, the transfer provider may not update automatically. Stand your ground — in one case with Tripcom, the driver ultimately didn't charge extra despite the manager demanding 50 EUR.
What the community said
A Tripcom transfer in Antalya was still linked to the original (cancelled) flight after the traveler rebooked. Despite multiple support contacts, the booking wasn't updated. On arrival, the manager demanded an extra 50 EUR claiming it was a different car. After refusing to pay and contacting Tripcom support simultaneously, the driver ultimately didn't charge anything — though support never responded.
5 days ago Tripcom — 50 EUR extra charge (ultimately waived)
Practical tip: with Tripcom, you cannot change the flight details yourself if your flight changes — you must contact support. However, verbal assurances from support that 'the driver will wait' don't guarantee the on-ground manager or driver will actually be informed.
5 days ago
If the airline closes the airport or delays your flight and you miss a connection through no fault of your own, contact the airline directly — they are obligated to rebook the affected flight segment (e.g. Turkey to your destination).
6 days ago
Domestic flights in Turkey typically use the old Antalya airport terminal, not the new one. Keep this in mind when booking transfers or planning connections.
7 days ago Old Antalya Airport — domestic flights