Can hotels in Turkey refuse check-in or pressure you to pay extra for a decent room?
From messages by 3 participants in 1 source · Last activity: 91 days ago
If you need to change rooms, it's more effective to arrange this in advance through your travel agency (TA) — it's cheaper than trying to negotiate directly at the hotel, especially when the hotel is fully booked.
One guest reported the hotel initially claimed no rooms were available and suggested waiting until morning in the current room with a broken AC unit; a technician couldn't fix it. After arguing with staff, a free room suddenly appeared, though the AC in the new room only worked at 50% capacity.
AC working at 50% capacity
Room swaps are generally handled without hassle when availability allows. Some guests had their bungalow switched to a main building room at no extra charge.
Room swap — free if rooms available
Reviews don't show widespread complaints about deliberately bad rooms, so the chances of getting a decent room without extra payment are reasonable. If dissatisfied, you can request a swap or opt to upgrade.
Some travelers have encountered situations where they were told their room type wasn't available and were asked to either wait or pay extra for an upgrade. It's worth checking recent reviews of your specific hotel before booking.