Can you change a package holiday to Turkey without penalties, and what happens if the tour operator cancels due to charter schedule changes?
Based on 1 discussion with 3 participants · Last activity: 14 days ago
TL;DR
In practice, changing a Turkey package holiday is usually only possible within the same tour operator; switching to another operator is often treated as a cancellation and can lead to penalties up to 100%. If the operator cancels the trip because of charter schedule changes, travelers typically receive a full refund.
What the community said
If you want to modify an existing package, the replacement options are usually limited to the same tour operator. Moving to a different operator may be processed as cancelling the old tour and making a new booking, with penalties that can reach 100% of the trip price.
14 days ago 100% penalty
Sometimes the operator cancels the holiday because of changes to the charter flight program. In that case, a full refund is typically issued; one example involved Anex-Tourism cancelling a trip to the Asteria hotel and refunding the payment.
14 days ago Anex-Tourism, Asteria
Changing a package can involve a steep surcharge: one traveler was facing an extra payment of about €950. Another practical issue is timing, as some rebooking requests are only handled on specific days or closer to the weekend, which can reduce the available options.
14 days ago €950 surcharge