Can you upgrade from a standard room to a family room at a hotel in Turkey on arrival, and what happens if the hotel is full?
Based on 1 discussion with 3 participants · Last activity: 10 days ago
TL;DR
Upgrading from a standard room to a family room at a hotel in Turkey is not guaranteed: if the hotel is full, staff may refuse even with an extra payment. In one case, the quoted upgrade price was about RUB 20,000 for 8 days, and when the hotel was overbooked, families were temporarily placed in a family room or an accessible room until standard rooms became available.
What the community said
In one case, the hotel issued not only the usual 2 room key cards but also a third one for an older family member with a different daily schedule. There was no extra fee or deposit for the additional card.
10 days ago Third room key card without deposit
If the hotel is fully booked, you may not receive all your booked standard rooms right away at check-in. In one example, three families had to wait until 2:00 pm, and only one standard room became available.
10 days ago 2:00 pm
When there are not enough rooms, a hotel may offer a temporary first-night solution, such as placing two families in one family room. This is usually presented as a stopgap measure, and not all guests accept it.
10 days ago Family room for 1 night
If no standard rooms are available, some guests may be placed in non-standard options such as an accessible room until regular rooms open up.
10 days ago Accessible room
An upgrade to a family room at check-in may be offered only as a paid option. In one reported case, the quoted price was about RUB 20,000 for 8 days.
10 days ago RUB 20,000 for 8 days
Even if you ask different reception staff, the answer may stay the same: when the hotel is at full occupancy, family rooms may simply be unavailable, and a free upgrade is unlikely.
10 days ago Full hotel occupancy