Is Yandex Taxi reliable in Istanbul, and do drivers overcharge or cancel rides?
Based on 1 discussion with 3 participants · Last activity: 22 days ago
TL;DR
Yandex Taxi generally works fine in Istanbul — you're charged the pre-quoted fare, and support refunds quickly if a driver cancels. However, some drivers cancel rides after arriving or try to add extra charges at the end of the trip.
What the community said
One traveler reported that drivers sometimes tack on a small extra amount at the end of the ride beyond the app fare — it's unclear if this is standard practice or an attempted scam, since drivers don't explain clearly.
26 days ago
App fares are reasonable, but in one case a driver arrived, ended the trip in the app immediately, and said he wouldn't take the passenger — the fare was charged, but support refunded it quickly after a complaint.
38 days ago Yandex Taxi support
Over a week of frequent use, only the pre-quoted in-app fare was charged, and once there was even a partial refund after a recalculation. The downside: some drivers are reluctant to accept ride requests through the app.
47 days ago