Is Yandex Taxi safe to use in Istanbul — double charging scams?
Based on 1 discussions with 2 participants · Last activity: 4 days ago
TL;DR
Yandex Taxi works in Istanbul but some drivers attempt double charges. Don't pay via terminal if you have no internet to verify the app. If charged twice, contact support and mention you'll go public — refunds are typically issued.
What the community said
Yandex Taxi operates in Istanbul, but some drivers try to take advantage of passengers. A common trick is double charging: if you have no mobile data and can't see that your linked card was already charged, the driver presents a terminal and you end up paying twice.
7 days ago Yandex Taxi, Istanbul
If you get double charged, contact Yandex Taxi support immediately. Keep your receipts and note the car number and driver's name. Support may stall, but mentioning that you'll post everything publicly and involve the police usually results in a refund.
10 days ago Yandex Taxi support
Key rule: before paying via the driver's terminal, make sure you have internet access and can check the ride status in the app. If you're offline, don't tap your card on the terminal — wait until you're connected and verify whether the payment was already processed automatically.
10 days ago