How do I claim a UAE Tax Free refund at Dubai Airport before departure?

From messages by 2 participants in 1 source · Last activity: 8 days ago

TL;DR

Start the process before check-in at the Tax Free kiosks just inside the terminal, where electronically registered purchases should appear. After immigration and security, collect the refund at the counter; cash may be offered in US dollars or euros rather than AED.

What the community said

At Dubai Airport, Tax Free kiosks are located just inside the terminal building on the left. A staff member is usually nearby to help with the on-screen process.

9 days ago Tax Free kiosks at the terminal entrance

If the retailer registered your Tax Free purchase electronically, it should appear at the kiosk. For a purchase handwritten by Day2Day, the traveler was asked to show the item.

9 days ago Day2Day

After completing the kiosk verification, you receive a confirmation card. You can then put the goods into checked luggage, so complete this step before airline check-in.

9 days ago Tax Free confirmation card

Collect the money after immigration and security at the curved refund desk on the right. Present your passport and the kiosk confirmation card; the queue was reportedly short.

9 days ago Refund counter after security

For a cash refund, US dollars or euros may be offered. AED cash was unavailable in this reported case, while a refund to a bank card was not confirmed.

9 days ago USD or EUR cash