What should I do if my UAE airline flight is delayed or overbooked?
From messages by 3 participants in 2 sources · Last activity: 14 days ago
From messages by 3 participants in 2 sources · Last activity: 14 days ago
TL;DR
If your flight is overbooked, speak to the airline representative immediately and ask for your seat to be confirmed early. Delays may only be announced at boarding, so monitor the departure screens and gate announcements.
Even if several recent flights departed on time, major delays can occur when air traffic is restricted in Moscow. In recent reported cases, passengers remained on board for three hours before departure in one case and five hours in another, so allow extra time for connections and onward plans.
One flight was delayed by about an hour shortly before boarding. Passengers believed the aircraft was waiting for an available gate stand; boarding proceeded after a nearby stand became free.
Flight FZ-998 from Yekaterinburg reportedly moved from a scheduled 06:55 departure to 10:27. Check the airline’s live flight status before leaving for the airport, as significant delays can occur.
If an Etihad flight is overbooked, do not wait until check-in closes: speak with an airline representative immediately and ask for a seat assignment or confirmation early. In the reported case, the seat was confirmed roughly an hour earlier than expected.