Lazada delivery in Nha Trang: are parcels delivered to your door and what to do if they are delayed?

From messages by 3 participants in 1 source · Last activity: 7 days ago

TL;DR

In Nha Trang, Lazada couriers typically call before arrival and hand parcels over at the building entrance rather than at the apartment door. Delays can occur, particularly with seller-arranged shipping or Best VN; if the wait is excessive, cancelling and buying locally is an option.

What the community said

Best VN has been reported to have delivery issues, including marking an order as undeliverable because the address was supposedly not found even though other couriers had delivered there. If this happens, check the address and contact details in Lazada and contact support.

7 days ago Best VN

When shipping is handled by the seller, a delay may continue without an automatic cancellation. If the item is needed urgently, cancelling the order and buying an alternative from a local shop can be practical.

7 days ago Seller-arranged delivery

Lazada delivery is typically made to the building entrance: the courier calls when arriving and hands over the parcel there. Selecting apartment-door delivery does not necessarily mean the courier will come up to the floor.

8 days ago Building-entrance delivery