Do you need to collect and re-check baggage during a layover in Hanoi when flying to Phu Quoc?

Sometimes bags get lost or the sorting system just glitches — force majeure happens occasionally, but it's usually resolved on the spot.

This isn't a malfunction but a standing practice at Hanoi airport with one airline: since flights resumed, passengers on layovers have had to collect their baggage and re-check it themselves — this happened both outbound and on the return leg to Moscow. The airline later even sent an update explaining the procedure.

During this type of layover, you don't need to exit into the city — just pick up your bag from the belt and go through the standard check-in and security procedures again for your next flight.