How to find your Trip.com airport transfer driver in Phu Quoc, especially at night?

If you can't call the driver (e.g. eSIM without calling ability), message Trip.com support right after landing — they'll add the driver to the same chat, or as a backup you can send a photo of where you're standing.

Per Trip.com instructions, you should contact the driver in advance, with pickup arranged at exit 1 of the airport; on night arrivals there's a risk no dispatcher will be physically present.

A taxi booked from the night market in Marina area for 5am didn't work out — the assigned car shown on the map was parked empty across the road, with no driver around.

For late arrivals with layovers, it's convenient to pre-book a driver pickup via Trip.com — travelers note it removes hassle after a long, tiring flight.