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What is the food, service and room quality like at Hurghada all-inclusive hotels — honest traveler reviews?

From messages by 3 participants in 1 source · Last activity: 20 days ago

TL;DR

Overall positive: fresh food, attentive service, room upgrades without extra charge. Watch out for small drink cups, shallow sea at low tide, and older unrenovated hotel buildings.

What the community said

Recent dining feedback: many meat dishes at dinner and breakfast are heavily spiced and may taste hot, though milder options are available. Breakfast includes eggs, dairy, chicken and beef sausages, beans, and salads; coffee must be ordered from waiters and was rated around 4/5. The billiards area serves snacks such as peanuts, chips, and pretzels with drinks. Both the beach bar and the main hotel bar operate in the evening.

27 days ago Waiter-served coffee; billiards snacks

A family staying in a Family Suite reported that this room type is conveniently close to the pools and restaurant. Apple juice is available at every bar and in the restaurant.

27 days ago Family Suite; apple juice

Review of the Jaz Elite hotel specifically: it has no waterpark of its own — it's across the road at Jaz Resort, entry costs 5 euro per person for just three slides. Mango was served only once in 7 days, but other fruits were plentiful daily; shrimp and seafood appeared but not every day. Food variety was excellent — no one went hungry, including guests on gluten-free and lactose-free diets. The hotel was clean and well-kept, wind was light and pleasant, water temperature around 28°C.

Jaz Elite (waterpark at Jaz Resort, 5 euro)

Review of the Alma Bay hotel specifically: fresh orange juice is available at the bar every day for breakfast, while boxed juices (mango, orange, apple) are offered at lunch and dinner. The hotel territory is quite compact. From the pier, depth is 3-4 meters right away, making swimming pleasant, though there's almost no fish life. The guest is a repeat visitor and is fully satisfied.

Alma Bay

July review: food is plentiful, tasty and varied, sweet dessert table is good (chocolate cake with ice cream). However, the espresso/pastry corner was replaced with fruits and vegetables, which confused guests. Crowded in the evening, quieter during the day. Reception staff remain difficult to deal with.

Early August review: pool staff reserve sun loungers as early as 7am, then apparently hand them out to guests for tips. Food is repetitive; fresh fruit selection is disappointing — occasionally melon and papaya, otherwise apples, unripe pears and inedible bananas. Early check-in was arranged for an extra $20.

$20 early check-in fee

If a room extension is unavailable on departure day, the hotel may still provide lunch vouchers after checkout. In one review, drinks were still not charged separately afterward, including at the beach.

A room upgrade is not always free: one traveler paid about 5,000 RUB for a better room. A courtyard-facing room also turned out to be a good option, as it was quiet and comfortable for sleeping.

5,000 RUB

Recent food reviews say fresh orange juice was consistently available in the restaurant in the second half of June, and watermelon was served at dinner in July. Overall, the food is described as tasty, though fruit selection could be disappointing on some evenings.

fresh orange juice, watermelon

Compared with Sentido, the Albatros hotels were praised for more comfortable rooms and a wider food selection, though the food taste itself was rated closer to a 4/5. Sentido was separately praised for tasty food and alcoholic cocktails served on the beach.

Sentido / Albatros

At check-in, reception proactively offered to merge two separate rooms (sea view and pool view) into one three-room suite at no extra charge. Staff were friendly, dinner queues moved quickly, food was fresh. During evening entertainment, waiters circulated offering drinks unprompted. Beer served in full glasses, two at a time.

Free room upgrade at check-in

The sea is shallow at low tide — great for young children, less ideal for adults. Red flag (no swimming) was raised a couple of times over 10 days due to strong wind. Wi-Fi covers the whole resort but drops occasionally at the Lotus Bar. Drink cups are small — bring your own larger cup. There is a waterpark on site.

On-site waterpark, resort-wide Wi-Fi

Rooms in the end wing facing the sea are quiet with minimal foot traffic. Food was well-received, with a dedicated gluten-free section. On departure day, a fruit festival was held by the pool bar — tables with fruit and lemonade, staff in fruit and animal costumes. A World Cup viewing zone with a large screen was set up in the lobby, with waiters in themed shirts. Temperature reached 36°C toward the end of the stay, with a light breeze.

Gluten-free food section, pool-side entertainment

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