How much does it cost to upgrade to a family room at an Egypt resort on arrival, and how does the process work?
From messages by 3 participants in 1 source · Last activity: 51 days ago
From messages by 3 participants in 1 source · Last activity: 51 days ago
TL;DR
Travelers report that upgrading to a family room at check-in in Egypt can cost about $100 for 10 nights, while a smaller room upgrade may be around $10 per night. Payment may be processed officially at reception with a receipt, but after moving rooms you should immediately check your luggage and room supplies.
In the low season, a guest was able to negotiate a more favorable room assignment by placing $20 and two boxes of chocolates in the passport at reception. It also helped to confidently discuss building locations and which second-floor rooms lack balconies, although the arrangement still took persistence.
One guest booked a Superior/Ultra all-inclusive category, but at check-in was placed into a Deluxe room for free, with no extra payment. Staff checked in with them multiple times to ask if everything was fine. The upgrade was offered without the guest requesting it.
Another guest had booked a standard room. The porter carrying the luggage noticed the room was small, had them fill out a form, and told them to go have lunch. While they were at the restaurant, they were moved to a family room at no extra cost.
Even if you request a specific room in advance, the final assignment may only be confirmed on arrival. In one case, the guest was placed as requested after contacting a staff member, but the hotel turned out to be very family-oriented, with many children and a noisy atmosphere.
When changing rooms, luggage handling may be sloppy: suitcases can be left in the hallway instead of being brought inside. After a room move, it is best to immediately confirm that your bags, documents, and cash are already in the room rather than assuming the porter will handle everything.
You can often negotiate an upgrade directly at reception during check-in: one traveler was first offered a better room for $10 per night, then secured a family room for $100 for 10 nights. The room was shown before payment, the payment was processed officially at the front desk with a receipt, and the room had two rooms, a sea view, and working AC, fridge, and hair dryer.
After a family-room upgrade, the room may not be fully prepared for arrival: in one case, water, towels, and some toiletries were missing or incomplete. A practical tip is to check the room setup immediately and either leave a note for housekeeping or remind reception again.