Flight delayed or luggage lost on a trip to Sharm El Sheikh — how to get compensation from the tour operator?

If the package tour has not started yet, the traveler must pay for an extra hotel night themselves.

When a Sharm El Sheikh departure was moved from 22:00 to 04:00, the tour operator initially charged for a room extension but later made it free and refunded the payment. Keep proof of payment to request reimbursement.

For a flight delay of 12+ hours (in this case on EgyptAir), the tour operator's contract required them to place passengers in a different hotel for the duration of the wait, including late checkout accommodations.

During a check-in mix-up on a Samara–Sharm flight, a passenger's bag was left behind at departure with a promise to send it later — it ended up lost for over a week. To speed up recovery, contact the Sharm airport manager daily and push for an official trace request to the departure airport.

After a flight delay of nearly 24 hours (in March), the travel agent didn't mention that the tour operator is required to refund compensation for such delays — travelers report it's still possible to file a claim retroactively.