What to do if a pharmacy in Sharm El Sheikh overcharges you for medicine?

From messages by 2 participants in 2 sources · Last activity: 52 days ago

TL;DR

Near the Sultan Gardens hotel, a pharmacy was selling BBC throat spray to tourists for $7-8 instead of the real price of 49 EGP (~$1). When confronted, staff reacted rudely and threatened to smash a phone used for filming — in such cases, demand a refund on the spot or report to tourist police.

What the community said

One traveler reported that a pharmacy near the Sultan Gardens hotel first sold BBC throat spray for $7, and a few days later — after learning the real price was 49 EGP — tried to buy another pack and was quoted $8. When they complained, staff reacted rudely, and upon seeing the phone recording, threatened to smash it. The traveler is considering filing a complaint with tourist police.

Pharmacy near Sultan Gardens hotel, BBC spray — real price 49 EGP

A similar case: another traveler noticed being overcharged for BBC spray only after returning to the hotel. The next day they went back to the pharmacy — staff initially claimed the higher price was now official, but eventually refunded the money after the traveler insisted.

Refund obtained after disputing at the pharmacy