Why do Batumi hotels demand extra payment after a confirmed online booking?
Based on 1 discussion with 2 participants · Last activity: 5 days ago
Based on 1 discussion with 2 participants · Last activity: 5 days ago
TL;DR
In Batumi/Gonio it's common for hotels to confirm a booking via Booking.com or similar platforms, then demand an extra $20-30 per night on arrival, claiming a 'pricing error' or 'unauthorized discount' from the booking site.
Travelers who booked via a travel platform (with voucher, confirmation, and payment receipt) were told at check-in that there was a pricing error and had to pay an extra $30 per night.
The hotel claimed the booking platform had applied a discount that wasn't approved by the hotel. According to guests, staff used the same excuse repeatedly with other tourists to justify extra charges.
A traveler booked a hotel in Gonio via Booking.com a month in advance; by arrival, the hotel's own listed price had risen, though no extra payment was demanded. The suspicious part was that hotel staff never responded to confirm the payment went through.