Why doesn't a bank transfer show up in my Credo Bank balance even though I got an SMS confirmation?
Based on 2 discussions with 2 participants · Last activity: 12 days ago
TL;DR
An SMS confirming a transfer to your Credo Bank card can arrive before the app balance updates — you can already withdraw the cash from an ATM. Also, some card types can't receive transfers at all — the app shows an error right after you enter the card number.
What the community said
When sending a transfer to a Credo Bank card, the app can immediately show an error like 'this card type is not supported' right after you enter the card number, before you even pick the sending country. This means certain card types simply can't receive transfers this way.
18 days ago 'Card type not supported' error
If you get an SMS saying the transfer to your Credo Bank card went through, but the balance in the app doesn't reflect it yet, the money is actually there — you can go withdraw it from an ATM even though the app display hasn't updated.
32 days ago Credo Bank
The mismatch between the SMS notification and the balance shown in the Credo Bank app is a known quirk — treat the SMS as proof the transfer went through, not the number displayed in the app.
32 days ago