How to change your phone number in the TBC Bank app from a Georgian number to a foreign (e.g. Russian) number?
Based on 1 discussion with 3 participants · Last activity: 1 day ago
Based on 1 discussion with 3 participants · Last activity: 1 day ago
TL;DR
In the TBC Bank app you can switch your registered Georgian number to a foreign one (e.g. Russian) after opening the account — SMS codes do arrive for some users, but you must register the card with a Georgian number first. For some users, changing the number later doesn't work — the confirmation SMS never arrives.
If the confirmation SMS for changing your number doesn't arrive, check that roaming is enabled (it's usually on by default) and contact TBC support via in-app chat if it still fails — no need to visit a branch in person.
Changing the number right after activating the card and app tends to work smoothly: one traveler switched to a Russian number immediately after receiving the card and completed several transactions without issues.
To open a TBC Bank card you must first register with a Georgian phone number — only afterward can you switch it to a foreign number in the app, and SMS codes should keep arriving normally.