What to do if a card payment fails or gets double-charged in Bali?
Based on 1 discussion with 3 participants · Last activity: 5 days ago
TL;DR
Card payment glitches happen in Bali: your bank debits the amount but the terminal shows an error, forcing you to retry the payment. Foreign cards may also have the issuing bank's own commission (~4%) taken on top.
What the community said
One traveler noticed a payment of 5000 resulted in only 4800 reaching the merchant — the ~200 (about 4%) difference is the issuing bank's own commission, not a merchant fee.
5 days ago ~4% bank fee
In another case, the card was charged but the payment didn't go through on the merchant's end. Bank support just suggested redoing the payment, while resolving the original charge dragged on.
5 days ago
Paying for dinner at a food court in Legian, the first attempt (325,000 IDR, ≈$21) was debited but the terminal showed an error and the bank didn't auto-refund it. The traveler had to pay the same amount again, which went through, and then wait separately for the first charge to be refunded.
5 days ago food court, Legian