How to verify identity for a Turkcell SIM card in Turkey to avoid number deactivation?

In July 2026 a Turkcell subscriber received an SMS saying she had to verify her identity by the 25th or the number would be disconnected. The link in the message redirected to the Turkcell website, and she could not find anything related to identity verification there. If the link does not help, the other options from the discussion remain — the app or a visit to the operator.

In July 2026 a participant explained that you need to verify your identity so your number is not blocked, and there are two ways to do it: through the Göç Bil app or by going to the mobile operator in person.

Similar messages are not limited to Turkcell. In late July 2026 a Vodafone subscriber received an SMS saying she needed to verify her identity (kimlik), and she was told it could be done online. The option named in the same discussion is the Göç Bil app; the alternative is the operator's store.

The key point from these messages: the date in the SMS is the deadline after which the number may be disconnected. It is better not to wait until the last day: if the link in the message does not lead to the right form, you will need time to install the app or get to the operator.