How good is the room cleaning/housekeeping service at all-inclusive resorts in Turkey (example: Lago Hotel)?
Based on 1 discussion with 3 participants · Last activity: 1 day ago
Based on 1 discussion with 3 participants · Last activity: 1 day ago
TL;DR
Housekeeping at Lago Hotel is generally solid: towels and pillowcases changed daily, full linen change every 3 days, laundry (used 3 times) always returned same-day; leaving a note asking for cleaning gets it done even while guests are out.
One guest noted that cleaning was generally thorough, but on one occasion housekeeping left only 2 towels instead of the usual 4.
A guest reported that housekeeping had not cleaned their room at all since check-in and was planning to raise the issue with guest relations.
Leaving a note by the door asking for cleaning works: staff changed the bedding and mopped the floor while guests were at the beach.
Housekeeping changed towels and pillowcases daily, with a full bed linen change every three days; staff were even seen propping up beds with ottomans to mop underneath.
Laundry was sent out three times during the stay and each time came back clean and neatly folded the same day.
Not all front-desk staff are equally friendly: on early arrival they didn't explain where to change before the room was ready and forgot to hand over the pool-towel cards.
After the guests raised a cleaning issue for the first time, their room was cleaned first thing the next morning, even before breakfast.