Do UAE hotels charge a security deposit at check-in, and what is it for?
From messages by 3 participants in 1 source · Last activity: 65 days ago
From messages by 3 participants in 1 source · Last activity: 65 days ago
TL;DR
Yes, most UAE hotels charge a security deposit at check-in, typically 300-500 AED, even with all-inclusive packages. It covers potential damage (broken TV, missing towels, etc.) and is refunded at checkout.
Deposits aren't just for the room — some hotels also charge for amenities like pool towels.
A check-in deposit is indeed common practice at many hotels — worth confirming during booking or at reception.
At one all-inclusive hotel, guests asked why a deposit was required — usually it's offered as an optional convenience for on-site restaurant charges, not mandatory. This time the 500 AED deposit was explained as insurance against room damage (e.g., a broken TV).