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What to do if the food or breakfast buffet at your UAE hotel is bad?

From messages by 3 participants in 1 source · Last activity: 67 days ago

TL;DR

If your UAE hotel's food disappoints, complain directly to guest relations — even at big chains like Fairmont, staff often fix it fast, sometimes within the same day. Choice usually improves on Fridays when local guests arrive.

What the community said

If the buffet is disappointing, do not limit yourself to it: try the hotel's restaurants, including steak dishes, and ask staff to accommodate food preferences; reports say they try to fulfill such requests.

At this hotel, a recent report says lunches are noticeably better than dinners. If dinner is poor, consider making lunch your main meal.

Even well-known chain hotels like Fairmont have had guests complain about a poor, unappetizing breakfast buffet — travelers were shocked by the gap between expectations and reality.

Fairmont

Travelers reported rude staff behavior in the hotel dining area and noticeably reduced food variety compared to the hotel's usual standard.

Experienced travelers say not to panic — many hotels have cut back on food variety recently, but the selection usually improves on Fridays when more local guests arrive.

Friday improvement

The best fix is to go straight to guest relations and voice your food complaints directly — in one case, staff completely changed their approach after a same-day complaint and started offering meal choices.

guest relations desk

If you can't communicate in English, find a Russian-speaking staff member or use a phone translator app — complaints are usually passed to management quickly.

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