How does Vietjet check-in work at Da Nang airport — one queue or separate counters per flight?

Vietjet operates a single shared check-in queue for all routes at every airport — Da Nang, Ho Chi Minh City, Hanoi, Da Lat and others. There are enough counters and staff, but flights are not separated by destination.

When your flight's boarding time approaches, Vietjet staff walk through the queue holding signs with flight numbers and escort passengers to the correct counter, skipping the line. This has been confirmed at Ho Chi Minh City and Hanoi airports and likely applies elsewhere too.

Buying add-ons or travel documents through third-party services in advance may not be worth it for Vietjet — it's often easier to sort things out directly at the airport check-in counter.