How to get a VAT tax refund for shopping in Da Nang, Vietnam?

From messages by 2 participants in 1 source · Last activity: 42 days ago

TL;DR

In Da Nang, a tax refund is arranged at the time of purchase and not in every store, and small purchases such as a pack of beer do not qualify, participants wrote in July 2026. At the Lotte supermarket, a traveler saw a counter marked "tax refund for non-residents" with a queue of people holding shopping carts. In late August 2026 another participant claimed that refunds are processed only in a couple of electronics and phone stores, and ordinary purchases get nothing back.

What the community said

A different view came in late August 2026: according to one participant, refunds are processed only in a couple of electronics and phone stores, and nobody will refund ordinary purchases. Opinions on where the refund works differ, so before a large purchase ask the store whether it issues a tax refund.

43 days ago Electronics and phone stores

According to a participant in July 2026, the tax refund is arranged at the moment of purchase. Not every store offers it, and you will not get a refund on something like a pack of beer; it is meant for larger purchases.

89 days ago

In mid-July 2026 a traveler described queues of people returning VAT at Da Nang supermarkets such as Go. Lotte has a counter marked "tax refund for non-residents", with people queuing with shopping carts. Yet after one purchase at Lotte she was given a refund receipt but did not find a refund counter there, so ask in advance where exactly to hand in the receipt.

91 days ago Lotte: "tax refund for non-residents" counter