Vietnam e-visa application: does one approval code cover multiple travelers, and what to do if the payment page freezes?
Based on 2 discussions with 2 participants · Last activity: 2 days ago
TL;DR
When submitting a group application, the Vietnam immigration site sometimes issues just one shared approval code for all travelers instead of separate codes — there's no official confirmation this is correct, just user reports. Payment via Halyk bank card can also freeze during the SMS redirect step.
What the community said
On Aug 17, a traveler reported that when paying for the e-visa with a Halyk bank card, the site freezes during the redirect step and never loads the SMS confirmation form — no fix found yet, issue remains unresolved.
3 days ago Halyk bank payment
On Aug 15, a traveler applied for the expedited 72-hour visa approval on the immigration website for two tourists at once (primary + companion), but received only a single shared code covering both, instead of two separate codes.
5 days ago 72-hour visa processing
In the same discussion, users asked whether a separate code per tourist is actually mandatory — some had previously seen information suggesting each traveler needs their own individual code, contradicting the single shared group code received.
5 days ago