Grab vs Maxim taxi app in Nha Trang — which to use and language barrier with drivers

There are also less positive experiences. In July 2026 passengers tried to ask a driver to go faster — in English, through Google Translate and even in Russian — but could not get the message across, and the driver kept going very slowly. A complex request can be hard to get across to a driver mid-ride.

In July 2026 a user specifically checked the language settings in the Grab app and found no Russian option — neither in the interface nor in the language list.

In July 2026 travelers said they started with Grab and then switched to Maxim — and with Maxim they had no complaints at all, only a positive experience. This is one family's impression, not a comparison of prices or pickup times.

In travelers' experience, you get used to the language barrier quickly: by the second ride you hardly react to the app and the driver using another language, although your native language is of course more familiar and comfortable.