How to pay cash for a ride in the Grab app in Nha Trang, and what to do if Grab won't find a driver or blocks your account?
Based on 1 discussion with 3 participants · Last activity: 11 days ago
TL;DR
The cash payment option is often hard to enable in the Grab app settings, so many travelers just call a taxi directly and pay the driver in cash. If Grab takes too long to find a driver, InDrive is a common backup app; Grab accounts can also get blocked for 'suspicious activity' even with normal daily use.
What the community said
One traveler had their Grab account blocked for 'suspicious activity' despite using it daily and never cancelling orders — the exact reason for the block was unclear.
12 days ago Grab account block
The cash payment option isn't always easy to find or enable in the Grab app settings. A working alternative is to call a taxi directly and pay the driver in cash on arrival.
22 days ago Direct cash payment to driver
Sometimes Grab takes a long time to find an available driver, which can be frustrating and lead to trying to cancel the order. One traveler switched to InDrive in this situation and ended up taking a regular taxi instead.
35 days ago InDrive as a Grab alternative