Not receiving confirmation email after filling out Vietnam e-Arrival Card — what to do?
Based on 2 discussions with 3 participants · Last activity: 21 days ago
TL;DR
Many travelers report not receiving the confirmation email after registering the Vietnam e-Arrival Card. Take a screenshot of any confirmation or error screen to show at customs if needed.
What the community said
If the confirmation email for the Vietnam e-Arrival Card doesn't arrive, take a screenshot of the confirmation or error page immediately after registration — this can be shown to customs officers instead of the email.
21 days ago Screenshot of registration page
An error can occur right at the point of registration, meaning no confirmation email is sent at all. Check your spam folder and verify the email address was entered correctly.
21 days ago
Rumors circulating about changes to Vietnam entry rules (referencing a specific date) were not confirmed by any official Vietnamese authority — not immigration, airports, or the Ministry of Internal Affairs. Tour operators were spreading unverified information.
21 days ago