Should you notify your tour operator if taking a taxi to Nha Trang airport instead of the group transfer bus?
Based on 2 discussions with 2 participants · Last activity: 1 day ago
Based on 2 discussions with 2 participants · Last activity: 1 day ago
TL;DR
Yes, always notify your tour operator in advance if skipping the group transfer — otherwise the bus will wait for you and delay other passengers. Tour operator desks are located right next to the taxi parking at the airport.
Tour operators typically pick up passengers 5–6 hours before departure. If you plan to take a taxi and leave even earlier, make sure to notify them in advance.
If taking a taxi to the airport, inform your tour operator so the bus doesn't wait for you. Tour operator desks are located right next to the taxi drop-off area — easy to find and notify on arrival.
A real case: a group waited on the bus for two hours because some passengers took a taxi without notifying anyone. Their bus was the last one leaving the airport. Always inform the tour operator — it's a must.