Is the free hotel shuttle to lagoons/shopping mall included if you booked through a travel agency?
From messages by 3 participants in 1 source · Last activity: 88 days ago
Some hotels run a free shuttle to a nearby shopping mall — check at the front desk, as the schedule isn't always advertised.
shuttle to shopping mall
If the trip was booked as a package through an agent, the free shuttle to the lagoons is included in the hotel's concept. For independent bookings, you need to email the hotel directly to confirm transfer arrangements.
email hotel to request transfer
When booking through a travel agent, the free lagoon shuttle isn't always guaranteed — some agents say it's only available with direct bookings via the hotel's own website.
direct booking via hotel website