What should I do if valuables are missing from my hotel room in Hurghada?

From messages by 3 participants in 2 sources · Last activity: 53 days ago

TL;DR

Report the loss immediately to the hotel’s senior manager, ask them to preserve and review CCTV footage, and do not withdraw a police complaint before receiving a written hotel response. Make an itemized list of the missing belongings and obtain a case reference number.

What the community said

Besides reviewing CCTV, also check with staff at the pool/beach towel distribution point and ask them directly — missing items sometimes turn up there.

Towel distribution point

If the hotel says it will check CCTV, ask the senior manager for written confirmation and a response deadline. Request that footage be preserved before it is overwritten and ask who had access to the room on the housekeeping day.

Hotel CCTV review

Do not sign a police-report withdrawal until the hotel has completed its investigation and provided an official response. A police report is particularly important for missing cash, passports, electronics, or valuables.

Police report

Document everything immediately: photograph the room and safe, note the housekeeping time, and prepare a list of missing items with approximate values. Give a copy to hotel management and keep all written correspondence.

Missing-items inventory