What should I do if valuables are missing from my hotel room in Hurghada?
Based on 2 discussions with 3 participants · Last activity: 24 days ago
Based on 2 discussions with 3 participants · Last activity: 24 days ago
TL;DR
Report the loss immediately to the hotel’s senior manager, ask them to preserve and review CCTV footage, and do not withdraw a police complaint before receiving a written hotel response. Make an itemized list of the missing belongings and obtain a case reference number.
If the hotel says it will check CCTV, ask the senior manager for written confirmation and a response deadline. Request that footage be preserved before it is overwritten and ask who had access to the room on the housekeeping day.
Do not sign a police-report withdrawal until the hotel has completed its investigation and provided an official response. A police report is particularly important for missing cash, passports, electronics, or valuables.
Document everything immediately: photograph the room and safe, note the housekeeping time, and prepare a list of missing items with approximate values. Give a copy to hotel management and keep all written correspondence.