Should you book tours through hotel reps in Sharm El Sheikh, and can you get a refund if you cancel?
From messages by 3 participants in 2 sources · Last activity: 7 days ago
From messages by 3 participants in 2 sources · Last activity: 7 days ago
TL;DR
Travelers discussing Sharm El Sheikh in summer and autumn 2026 mostly advise against buying excursions from hotel reps: in their experience, getting money back after cancelling is very hard and the rep takes no responsibility. Local organizers, as reported in September 2026, usually take no prepayment, so skipping a trip costs nothing. Before buying, compare the rep's price with the price list on a tour website and check every extra charge.
Before booking, compare the excursion price shown on a website with the hotel rep’s offer and ask about every extra charge, rather than comparing only the headline price.
According to travelers, some local tour providers do not require an advance payment, so there is usually no financial loss if you do not go. Albatros is mentioned as an agency offering payment after the trip, but confirm the terms before booking.
In August 2026 a participant wrote that there is no such thing as a truly free excursion: if tourists are taken somewhere at no charge, the guide still gets a cut. Treat such trips as part of the sales process rather than an independent tour.
Not everyone found a big price gap. In August 2026 a traveler wrote that the rep's excursion may have cost a little more — roughly 10 dollars extra on a 150-dollar trip — and that such a difference was not worth a dispute.
On refunds, a participant wrote in late July 2026: if you kept the receipts, you can try to get the hotel reps to give you a cheaper excursion instead. Even then, they said, you will still be taken to shops, and getting the money itself back is unlikely.
In July 2026 a participant noted that real excursion prices were higher than the figures quoted in online discussions, and newcomers often do not know where to check the actual cost. Recheck any price from older posts on the spot.
Some tourists avoid hotel reps altogether and book excursions with people they trust. In July 2026 one traveler wrote that after they declined, the reps even sent threatening notes, and she saw no point in spending time on them.
In July and August 2026 participants advised reading reviews before buying from a rep: many people bought excursions, cancelled them for various reasons and could not get their money back, while the rep took no responsibility.