Silknet home internet in Batumi: why is the connection slow and how can I troubleshoot it?

From messages by 6 participants in 1 source · Last activity: 18 days ago

TL;DR

Reports from late September describe Silknet speeds falling to 10–22 Mbps for several days. One practical fix was improving ventilation in the cabinet or recess containing the router, which raised the reported speed to 50–70 Mbps.

What the community said

On 24 September, a Silknet home subscriber reported roughly three days of poor service, with speeds limited to 10–22 Mbps. The issue appears to have affected more than one customer.

19 days ago Silknet: 10–22 Mbps

If the Silknet router is installed inside a closed utility cabinet or wall recess, temporarily open it and check for overheating. In one report, opening the panel increased speed from about 10–20 Mbps to 50–70 Mbps.

19 days ago 50–70 Mbps after opening the router cabinet

A sudden Silknet speed drop to 10–22 Mbps was also reported on 21 September. Before changing router settings, check whether the slowdown may be a temporary provider-side outage.

22 days ago Silknet: 10–22 Mbps