Can you fly to India on an Azerbaijan Airlines (AZAL) ticket if your first and last names are reversed?
From messages by 2 participants in 1 source · Last activity: 34 days ago
From messages by 2 participants in 1 source · Last activity: 34 days ago
TL;DR
If your first and last names are reversed on an AZAL ticket to India, contact both the booking agent and AZAL in writing immediately. Travelers report it may not be treated as a critical error, but get airline confirmation before departure.
Contact the agency or app that issued the ticket. In one case, an intermediary noticed the reversed first and last names, informed the passenger, and said it would send a request to the airline.
Write to AZAL yourself as well, clearly stating that the first and last names were entered in reverse order. Ask for a correction or written confirmation that boarding will be allowed.
According to one traveler, the booking intermediary considered reversed first and last names a non-critical mistake and expected no flight problems. However, the traveler had not flown yet, so this is not a guarantee.