How to verify a Turkcell SIM with a foreign passport when the app’s NFC check fails

From messages by 2 participants in 2 sources · Last activity: 36 days ago

TL;DR

The Turkcell app lets foreigners start verification using their foreigner ID number, date of birth and passport, but reported NFC errors occurred on both Android and iPhone. If recent biometric records are unavailable, face verification may also fail; Göç Bil was mentioned as a possible in-person alternative.

What the community said

In the Turkcell app, verification was started by entering a foreigner ID number and date of birth, then selecting a passport. In the reported case, the process redirected the user toward Göç Bil at the document-verification stage.

Turkcell, Göç Bil

Passport-chip scanning can end with an NFC error even when the document itself is recognized by the app. The issue was reported on Android and also on iPhone.

NFC error

If the app says there are no records from the past three years, facial verification may not be available. In the reported case, a foreign passport scan led to the selfie step but then returned the same notice.

Face verification