Can hotels in Kemer, Turkey put you in a worse room than booked (basement, wrong building) due to overbooking?
From messages by 3 participants in 1 source · Last activity: 18 days ago
From messages by 3 participants in 1 source · Last activity: 18 days ago
TL;DR
Yes, some Kemer hotels overbook rooms: travelers report being placed in basement rooms or a secondary building instead of the main one, sometimes with demands for extra payment (around $200+) to upgrade.
At one hotel, guests were first offered a sea-view room for an extra charge; after declining, they were placed in a very cramped, less suitable room. This suggests that paid upgrade offers may be used as pressure at check-in.
At one hotel, guests with a standard booking were initially placed in an outdated room in the Garden building after being told no rooms were available, even though it was presented as an upgrade. After speaking to reception the next day, they were moved to a proper standard room on the third floor.
A hotel near the Paradise area on the first coastline sold more rooms than it had available — check-in was delayed until around 4pm.
At one Kemer hotel, guests were being placed in basement-level rooms instead of standard rooms — worth confirming room location at check-in.
A tour operator offered hotel options in Kemer, but when finalizing documents it turned out the standard room wasn't in the main building — an upgrade to the main building cost roughly $230 extra.