Can I cancel a prepaid tour in Da Nang and get a refund?

Before paying for a tour, ask for written cancellation terms: the deadline, any cancellation fee, and the refund process. Without stated terms, a refund can become disputed.

One report describes a tour cancellation made three days before departure that was not refunded. Keep dated cancellation messages and proof of payment in case you need to pursue the matter.

In the reported case, the tour cost US$115 per person for two travelers, or US$230 total. Before booking, confirm whether the full amount is refundable and whether the reservation can be transferred to another traveler.