Vietnam e-visa application asking for travel agency contact details when traveling independently — what to do?
Based on 2 discussions with 3 participants · Last activity: today
TL;DR
This is a common e-visa system prompt. Provide your hotel address, attach accommodation booking and return flight — a travel agency is not required for independent travelers.
What the community said
Airline staff check entry requirements via the Timatic system. For some nationalities entering visa-free, proof of onward departure from Vietnam is required, but there is no such requirement when entering on an e-Visa.
3 days ago Timatic — no return ticket required for e-Visa
Personal experience: flying from Bali to Ho Chi Minh City, no return ticket was requested — only printed visas were checked.
today Bali–HCMC flight, no ticket check
The e-visa system sometimes prompts for a travel agency even for independent travelers. In this case, provide the exact hotel address and attach your booking confirmation. The travel agency field can be left blank or filled with hotel details.
today
When entering Ho Chi Minh City on an e-visa, border officers may ask to see a return ticket. A confirmed, paid ticket is recommended — an unconfirmed booking may not be accepted. Have a printout or screenshot ready.
today Return ticket — confirmed/paid, not just a hold
If the e-visa application is returned requesting travel agency details, try entering your hotel name and address in that field. Make sure your accommodation address is as precise as possible — include street, building number, and district. Attach your hotel booking and both flight tickets.
today Travel agency field — use hotel details if traveling independently