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What should you know about immigration and arrival/departure procedures at Ho Chi Minh City (Tan Son Nhat) airport?

From messages by 3 participants in 2 sources · Last activity: 80 days ago

TL;DR

Fill out the arrival/entry form in English only, always confirm with airport staff which immigration line to join, and complete any required online check-in/registration well before your flight — without it you may not be allowed to board.

What the community said

The online entry form must be filled in English — entering one field in a non-English language caused the system to reject it, requiring a full resubmission. Also complete any required online check-in/registration well in advance: one traveler had to rush through it just 30 minutes before departure, since airlines won't board passengers without it.

Online entry form / check-in

It's easy to get in the wrong immigration queue on arrival: one traveler followed a crowd of passengers from other flights (Indian, Japanese travelers) after a bathroom stop and waited 15-20 minutes in a line that turned out to be for a different flight without immigration processing. Tip — ask airport staff right away which line you actually need.

Immigration line, Ho Chi Minh airport

A smooth border crossing in the past doesn't guarantee the same result next time: almost a year after a previous successful trip, one traveler was turned back at the "green corridor" checkpoint and handed an official notice of removal from the flight — apparently due to a temporary exit restriction in effect at the time.

Green corridor, temporary exit restriction

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